You have sent me the wrong item

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:

Your order number
The name of the item you did not receive
The name of the item you received instead of the ordered item
A clear photo of the item you have received, including the logo on the backside

Once we receive the above info, our Customer Support Team will send you a link so that you can create your own return label. At the same time we will refund your item, as soon as you send a photo of the receipt of the return.

You can then place a new order.

All claims for orders arriving without the correct/missing items must be made within 7 days of the delivery date.

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