In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:
- Your order number
- The name of the item you did not receive
- The name of the item you received instead of the ordered item
- A clear photo of the item you have received, including the logo on the backside
Once we receive the above info, our Customer Happiness Team will take care of your request and keep you updated about the further steps.
Please note: All claims for orders arriving without the correct/missing items must be made within 7 days of the delivery date.
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