Select brand
Paul Valentine
Faye
Submit a request
English
Deutsch
Español
Français (France)
Italiano
Nederlands
Polski
Sign in
How can we help?
Orders
Orders
I want to change my shipping address
I have not received an order confirmation. What do I do now?
How can I change/cancel my order?
I would like to claim my warranty. What do I need to keep in mind?
See all 4 articles
Delivery
Delivery
Brexit United Kingdom: How has shipping changed?
Delivery Information - COVID 19
Delivery Information
You have sent me the wrong item
Do I have to pay custom fees?
The tracking says my order is delivered, but I have not received it
See all 8 articles
Returns & Refunds
Returns & Refunds
Return Policy
Have you received my return yet?
I forgot to put the return form in the package
How can I exchange my item?
My refund is incorrect, what should I do?
See all 5 articles
Payments, Promotions & Gift Cards
Payments, Promotions & Gift Cards
Gift Voucher
Why is my discount code not working?
How can I pay?
FAYE Products
FAYE Products
How to wear earcuffs
Size Guide: Rings
Can you gift wrap my order?
When are you restocking?
Can you engrave the jewelry before shipping?
See all 5 articles
General Information
General Information
Contact Us
Careers
My FAYE Account