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Orders

Orders

Warranty of free items

I want to change my shipping address

How can I change/cancel my order?

I have not received an order confirmation. What do I do now?

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Delivery

Delivery

Delivery Information

How do I track my order?

Do I have to pay custom fees?

Delivery to Packstation from DHL

You have sent me the wrong item

The tracking says my order is delivered, but I have not received it

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Returns & Refunds

Returns & Refunds

Return Policy

Where can I drop off my return?

Have you received my return yet?

My refund is incorrect, what should I do?

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Payments, Promotions & Gift Cards

Payments, Promotions & Gift Cards

Gift Voucher

I forgot to use my discount code, can it still be applied to my order?

Why is my discount code not working?

How can I pay?

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Paul Valentine Products

Paul Valentine Products

Size Guide: Rings

Size Guide: Sunglasses

How to: Close watch

How do I adjust the strap?

Are the Paul Valentine watches water resistant?

How to wear Earcuffs

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General Information

General Information

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