Do I get the VAT credited?

Have you placed an order with us and live in a non-EU country?

Normally the value added tax is already shown on our invoices. Therefore, no refund of the VAT is possible. 

If you have received an invoice for which the VAT is not shown, a refund is possible.

In this case, the residents of the country can obtain a refund of the VAT they pay in other European countries.

For this purpose, our Swiss customers, for example, must obtain an export certificate together with the receipt when making a purchase in Germany. The completed export certificate must be stamped together with the invoice for the purchased goods at the German customs counter at the border. The buyer must present his identity card for this; only persons with a permanent residence in Switzerland are reimbursed for foreign sales tax.

Please note: The invoice and delivery address must be in Switzerland (or other non-EU country). 

Any questions? text us 

 Live Chat - instant reply (within business hours)

 Facebook Messenger

 Instagram 

 E-Mail